---
title: "New API: Tickets"
description: HubSpot API Changelog | Tickets API
image: https://428357.hs-sites.com/hubfs/raw_assets/public/developers-website/images/CMS-og-image.png
---

# HubSpot Developer Changelog

high-search

### New API: Tickets

Announced: May 11, 2018

Tickets API released; 10 new endpoints now available

### What's Happening?

With the launch of the Service Hub, we now have a new object within the HubSpot CRM --- tickets. Tickets represent a customer request for service, and the response you make in reply to that request. The Tickets API lets you generate new tickets and edit existing tickets within HubSpot.

### What's Changing?

Nothing; this is an entirely new API! Check out the developer documentation [here](https://developers.hubspot.com/docs/methods/tickets/tickets-overview).

### When is this happening?

Immediately! The Tickets API is now live.

Questions? Join the discussion [here](https://integrate.hubspot.com/t/new-api-tickets/9800) or https://help.hubspot.com/